API Reference›Servicing Workspace›Tasks›Settle a recovery review

Settle a recovery review

POSThttps://sandbox.api.lendeasy.ai/v1/servicing/tasks/{taskId}/recoverImplementedBearer token ·RECOVER_SERVICING_TASK

Records a supervisor’s answer on a stranded step, resuming, reassigning, skipping the step, closing the case, or closing it and opening a manual one; stepping over a step’s unmet control has to be stated rather than inferred.

Request

curl -X POST https://sandbox.api.lendeasy.ai/v1/servicing/tasks/$TASK_ID/recover \
  -H "Authorization: Bearer $TOKEN" \
  -H "LendEasy-Tenant: $TENANT" \
  -H "Idempotency-Key: $IDEMPOTENCY_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "action": "SKIP_STEP",
  "note": "The borrower has moved abroad and the step cannot be completed.",
  "targetStage": "CONFIRM_EMPLOYMENT",
  "overrideUnmetGates": true,
  "overrideReason": "Supervisor accepts the evidence gap; the file is documented."
}'

await fetch(`https://sandbox.api.lendeasy.ai/v1/servicing/tasks/${taskId}/recover`, {
  method: "POST",
  headers: { Authorization: `Bearer ${token}`, "LendEasy-Tenant": tenant, "Idempotency-Key": idempotencyKey, "Content-Type": "application/json" },
  body: JSON.stringify({
  "action": "SKIP_STEP",
  "note": "The borrower has moved abroad and the step cannot be completed.",
  "targetStage": "CONFIRM_EMPLOYMENT",
  "overrideUnmetGates": true,
  "overrideReason": "Supervisor accepts the evidence gap; the file is documented."
}),
});

requests.post(
  f"https://sandbox.api.lendeasy.ai/v1/servicing/tasks/{task_id}/recover",
  headers={"Authorization": f"Bearer {token}", "LendEasy-Tenant": tenant, "Idempotency-Key": idempotency_key},
  json={
  "action": "SKIP_STEP",
  "note": "The borrower has moved abroad and the step cannot be completed.",
  "targetStage": "CONFIRM_EMPLOYMENT",
  "overrideUnmetGates": true,
  "overrideReason": "Supervisor accepts the evidence gap; the file is documented."
},
)

{
  "taskId": 7731,
  "resourceId": 7731,
  "changes": {
    "status": "COMPLETED",
    "assignedWorkerId": 5101
  }
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "400",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "validation.msg.validation.errors.exist",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "401",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authenticated",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "403",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authorized",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "404",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.resource.not.found",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "409",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "idempotency.request.in.flight",
  "errors": []
}

Path & query parameters

Field	Type	Description
LendEasy-Tenant required in header	string	Opaque active LendEasy tenant-registry identifier. Supply exactly one instance; no alternate tenant selector is accepted.
taskId required in path	integer	Positive numeric task identifier.
Idempotency-Key optional in header	string	Optional replay key for this logical mutation. Omission creates a fresh server-owned key for this attempt; blank, repeated, or longer-than-50-character values are rejected.

Body parameters

Field	Type	Description
action required	string
note required	string
targetStage optional	string
overrideUnmetGates optional	boolean
overrideReason optional	string

Request

curl -X POST https://sandbox.api.lendeasy.ai/v1/servicing/tasks/$TASK_ID/recover \
  -H "Authorization: Bearer $TOKEN" \
  -H "LendEasy-Tenant: $TENANT" \
  -H "Idempotency-Key: $IDEMPOTENCY_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "action": "SKIP_STEP",
  "note": "The borrower has moved abroad and the step cannot be completed.",
  "targetStage": "CONFIRM_EMPLOYMENT",
  "overrideUnmetGates": true,
  "overrideReason": "Supervisor accepts the evidence gap; the file is documented."
}'

await fetch(`https://sandbox.api.lendeasy.ai/v1/servicing/tasks/${taskId}/recover`, {
  method: "POST",
  headers: { Authorization: `Bearer ${token}`, "LendEasy-Tenant": tenant, "Idempotency-Key": idempotencyKey, "Content-Type": "application/json" },
  body: JSON.stringify({
  "action": "SKIP_STEP",
  "note": "The borrower has moved abroad and the step cannot be completed.",
  "targetStage": "CONFIRM_EMPLOYMENT",
  "overrideUnmetGates": true,
  "overrideReason": "Supervisor accepts the evidence gap; the file is documented."
}),
});

requests.post(
  f"https://sandbox.api.lendeasy.ai/v1/servicing/tasks/{task_id}/recover",
  headers={"Authorization": f"Bearer {token}", "LendEasy-Tenant": tenant, "Idempotency-Key": idempotency_key},
  json={
  "action": "SKIP_STEP",
  "note": "The borrower has moved abroad and the step cannot be completed.",
  "targetStage": "CONFIRM_EMPLOYMENT",
  "overrideUnmetGates": true,
  "overrideReason": "Supervisor accepts the evidence gap; the file is documented."
},
)

{
  "taskId": 7731,
  "resourceId": 7731,
  "changes": {
    "status": "COMPLETED",
    "assignedWorkerId": 5101
  }
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "400",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "validation.msg.validation.errors.exist",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "401",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authenticated",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "403",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authorized",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "404",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.resource.not.found",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "409",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "idempotency.request.in.flight",
  "errors": []
}