API Reference›Servicing Plane›Case notes›List customer servicing notes

List customer servicing notes

GEThttps://sandbox.api.lendeasy.ai/v1/servicing/customers/{customerRef}/notesImplementedBearer token ·READ_SERVICING_NOTE

Lists servicing-owned notes linked to the customer, with sensitive bodies masked unless separately authorized.

Request

curl https://sandbox.api.lendeasy.ai/v1/servicing/customers/$CUSTOMER_REF/notes \
  -H "Authorization: Bearer $TOKEN" \
  -H "LendEasy-Tenant: $TENANT"

await fetch(`https://sandbox.api.lendeasy.ai/v1/servicing/customers/${customerRef}/notes`, {
  method: "GET",
  headers: { Authorization: `Bearer ${token}`, "LendEasy-Tenant": tenant },
});

requests.get(
  f"https://sandbox.api.lendeasy.ai/v1/servicing/customers/{customer_ref}/notes",
  headers={"Authorization": f"Bearer {token}", "LendEasy-Tenant": tenant},
)

{
  "items": [
    {
      "noteId": 7201,
      "revision": 1,
      "status": "ACTIVE",
      "body": "Customer will provide the missing filing page through secure upload.",
      "sensitive": true,
      "pinned": true,
      "flagged": false,
      "createdByDisplayName": "Maria Agent",
      "createdByActorType": "HUMAN",
      "links": [
        {
          "targetType": "CASE",
          "targetRef": "1001"
        },
        {
          "targetType": "CUSTOMER",
          "targetRef": "123"
        },
        {
          "targetType": "LOAN",
          "targetRef": "456"
        }
      ],
      "createdAt": "2026-07-25T18: 30:00Z"
    }
  ],
  "limit": 50,
  "offset": 0,
  "hasMore": false
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "400",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "validation.msg.validation.errors.exist",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "401",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authenticated",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "403",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authorized",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "404",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.resource.not.found",
  "errors": []
}

Path & query parameters

Field	Type	Description
LendEasy-Tenant required in header	string	Opaque active LendEasy tenant-registry identifier. Supply exactly one instance; no alternate tenant selector is accepted.
customerRef required in path	string	Stable opaque customerRef identifier.
status optional in query	string	Exact note lifecycle state.
sensitive optional in query	boolean	Filter by sensitivity.
pinned optional in query	boolean	Filter by pinned state.
flagged optional in query	boolean	Filter by flagged state.
createdFrom optional in query	string	Inclusive timestamp lower bound.
createdTo optional in query	string	Exclusive timestamp upper bound.
limit optional in query	integer	Maximum rows to return; defaults to 50.
offset optional in query	integer	Zero-based row offset; defaults to 0.
sort optional in query	string	Allowlisted sort field for this collection.
order optional in query	string	Sort direction. One of `asc · desc`.

Request

curl https://sandbox.api.lendeasy.ai/v1/servicing/customers/$CUSTOMER_REF/notes \
  -H "Authorization: Bearer $TOKEN" \
  -H "LendEasy-Tenant: $TENANT"

await fetch(`https://sandbox.api.lendeasy.ai/v1/servicing/customers/${customerRef}/notes`, {
  method: "GET",
  headers: { Authorization: `Bearer ${token}`, "LendEasy-Tenant": tenant },
});

requests.get(
  f"https://sandbox.api.lendeasy.ai/v1/servicing/customers/{customer_ref}/notes",
  headers={"Authorization": f"Bearer {token}", "LendEasy-Tenant": tenant},
)

{
  "items": [
    {
      "noteId": 7201,
      "revision": 1,
      "status": "ACTIVE",
      "body": "Customer will provide the missing filing page through secure upload.",
      "sensitive": true,
      "pinned": true,
      "flagged": false,
      "createdByDisplayName": "Maria Agent",
      "createdByActorType": "HUMAN",
      "links": [
        {
          "targetType": "CASE",
          "targetRef": "1001"
        },
        {
          "targetType": "CUSTOMER",
          "targetRef": "123"
        },
        {
          "targetType": "LOAN",
          "targetRef": "456"
        }
      ],
      "createdAt": "2026-07-25T18: 30:00Z"
    }
  ],
  "limit": 50,
  "offset": 0,
  "hasMore": false
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "400",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "validation.msg.validation.errors.exist",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "401",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authenticated",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "403",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authorized",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "404",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.resource.not.found",
  "errors": []
}