Build on the AI-native loan servicing platform
Onboard borrowers, originate and service loans, and run a governed AI agent workforce — over one API where every action clears compliance before it executes.
LendEasy is a composable, AI-native loan servicing platform: governed AI agents, a servicing control plane, a servicing workspace, and an optional bank-grade lending core — composed so you can run the whole stack or keep your own system of record and integrate only the parts you need.
System architecture
Human agents and AI agents are the same kind of worker: they enter through one governed action interface, and every action they take — a message, a dial, a money movement, a record change — is checked by the compliance engine at execution time, before anything happens. The servicing control plane decides and records the work; the lending core (ours, or yours) is the system of record beneath it.
The platform in four parts
Each part is API-first and independently adoptable. Adopt them together as an operating system for servicing, or start with the piece that hurts most — all four are governed by the same compliance engine.
Governed agents that work cases alongside your team — same queues, same permissions, same audit trail. Grounded in ledger facts, with graduated autonomy and an instant kill switch.
Cases, tasks, and smart queues, plus a compliance engine that validates every action before it runs — each rule traced to a named regulation and effective date.
The operator UI where agents and managers resolve work across 20+ case types — full borrower context, configurable workflows, and a manager command center.
The optional system of record: installment loans, BNPL, merchant advances, schedules, accounting, statements, and reproducible disclosure calculations — or bring the core you already run.
A portfolio you can follow
Every calculation and servicing guide works from four named, fictional contracts. Follow the same balances from origination through payments, delinquency, schedule changes, refunds, disclosure, and closure—without having to reverse-engineer a new example on every page.
Every part shares one governed action interface — nothing bypasses policy.
Two ways to start
You need a customer and a loan before you can service one. The onboarding path depends on whether you run the LendEasy lending core or keep your own system of record.
LendEasy core + servicing
- Authenticate and set your environment
- Onboard a customer & payment instrument
- Originate and fund a loan
- Open servicing cases and let the plane run
Your core + LendEasy servicing
- Authenticate and set your environment
- Bind your system of record via the fact/action contract
- Stream ledger facts in; receive governed actions out
- Open servicing cases against your loans
How this documentation is organized
- Guides — concepts & how-to: get-started, core conventions, and product docs for the Servicing Plane and the Lending Core.
- API Reference — every exposed endpoint, grouped by resource, generated from the OpenAPI spec.
- Recipes — task-oriented, end-to-end workflows that stitch several endpoints together, with the compliance checks called out at each step.