API Reference›Servicing Plane›Scheduled callbacks›Record the call disposition

Record the call disposition

POSThttps://sandbox.api.lendeasy.ai/v1/servicing/scheduled-callbacks/{taskId}/dispositionImplementedBearer token ·DISPOSITION_SERVICING_SCHEDULED_CALLBACK

Records what happened on the call and resolves the promise with it in one transaction. outcomeCode is the closed set SPOKE_TO_BORROWER, NO_CONTACT, or WRONG_NUMBER — WRONG_NUMBER returns the task to its worker unresolved — and an optional followUp window schedules a fresh promise rather than editing the attempted one.

Request

curl -X POST https://sandbox.api.lendeasy.ai/v1/servicing/scheduled-callbacks/$TASK_ID/disposition \
  -H "Authorization: Bearer $TOKEN" \
  -H "LendEasy-Tenant: $TENANT" \
  -H "Idempotency-Key: $IDEMPOTENCY_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "outcomeCode": "NO_CONTACT",
  "note": "Rang out twice inside the window.",
  "followUp": {
    "windowStart": "2026-07-27T16: 00:00Z",
    "windowEnd": "2026-07-27T16: 30:00Z",
    "reasonCode": "COLLECTIONS_FOLLOW_UP"
  }
}'

await fetch(`https://sandbox.api.lendeasy.ai/v1/servicing/scheduled-callbacks/${taskId}/disposition`, {
  method: "POST",
  headers: { Authorization: `Bearer ${token}`, "LendEasy-Tenant": tenant, "Idempotency-Key": idempotencyKey, "Content-Type": "application/json" },
  body: JSON.stringify({
  "outcomeCode": "NO_CONTACT",
  "note": "Rang out twice inside the window.",
  "followUp": {
    "windowStart": "2026-07-27T16: 00:00Z",
    "windowEnd": "2026-07-27T16: 30:00Z",
    "reasonCode": "COLLECTIONS_FOLLOW_UP"
  }
}),
});

requests.post(
  f"https://sandbox.api.lendeasy.ai/v1/servicing/scheduled-callbacks/{task_id}/disposition",
  headers={"Authorization": f"Bearer {token}", "LendEasy-Tenant": tenant, "Idempotency-Key": idempotency_key},
  json={
  "outcomeCode": "NO_CONTACT",
  "note": "Rang out twice inside the window.",
  "followUp": {
    "windowStart": "2026-07-27T16: 00:00Z",
    "windowEnd": "2026-07-27T16: 30:00Z",
    "reasonCode": "COLLECTIONS_FOLLOW_UP"
  }
},
)

{
  "taskStatus": "COMPLETED",
  "interactionStatus": "ATTEMPTED",
  "outcomeCode": "NO_CONTACT",
  "interactionId": 3001,
  "promiseResult": "ON_TIME",
  "followUpTaskId": 2002
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "400",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "validation.msg.validation.errors.exist",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "401",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authenticated",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "403",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authorized",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "404",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.resource.not.found",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "409",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "idempotency.request.in.flight",
  "errors": []
}

Path & query parameters

Field	Type	Description
LendEasy-Tenant required in header	string	Opaque active LendEasy tenant-registry identifier. Supply exactly one instance; no alternate tenant selector is accepted.
taskId required in path	integer	Positive numeric task identifier.
Idempotency-Key optional in header	string	Optional replay key for this logical mutation. Omission creates a fresh server-owned key for this attempt; blank, repeated, or longer-than-50-character values are rejected.

Body parameters

Field	Type	Description
outcomeCode required	string
note optional	string
followUp optional	object
windowStart	string
windowEnd	string
reasonCode	string	Configured structured reason code.

Request

curl -X POST https://sandbox.api.lendeasy.ai/v1/servicing/scheduled-callbacks/$TASK_ID/disposition \
  -H "Authorization: Bearer $TOKEN" \
  -H "LendEasy-Tenant: $TENANT" \
  -H "Idempotency-Key: $IDEMPOTENCY_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "outcomeCode": "NO_CONTACT",
  "note": "Rang out twice inside the window.",
  "followUp": {
    "windowStart": "2026-07-27T16: 00:00Z",
    "windowEnd": "2026-07-27T16: 30:00Z",
    "reasonCode": "COLLECTIONS_FOLLOW_UP"
  }
}'

await fetch(`https://sandbox.api.lendeasy.ai/v1/servicing/scheduled-callbacks/${taskId}/disposition`, {
  method: "POST",
  headers: { Authorization: `Bearer ${token}`, "LendEasy-Tenant": tenant, "Idempotency-Key": idempotencyKey, "Content-Type": "application/json" },
  body: JSON.stringify({
  "outcomeCode": "NO_CONTACT",
  "note": "Rang out twice inside the window.",
  "followUp": {
    "windowStart": "2026-07-27T16: 00:00Z",
    "windowEnd": "2026-07-27T16: 30:00Z",
    "reasonCode": "COLLECTIONS_FOLLOW_UP"
  }
}),
});

requests.post(
  f"https://sandbox.api.lendeasy.ai/v1/servicing/scheduled-callbacks/{task_id}/disposition",
  headers={"Authorization": f"Bearer {token}", "LendEasy-Tenant": tenant, "Idempotency-Key": idempotency_key},
  json={
  "outcomeCode": "NO_CONTACT",
  "note": "Rang out twice inside the window.",
  "followUp": {
    "windowStart": "2026-07-27T16: 00:00Z",
    "windowEnd": "2026-07-27T16: 30:00Z",
    "reasonCode": "COLLECTIONS_FOLLOW_UP"
  }
},
)

{
  "taskStatus": "COMPLETED",
  "interactionStatus": "ATTEMPTED",
  "outcomeCode": "NO_CONTACT",
  "interactionId": 3001,
  "promiseResult": "ON_TIME",
  "followUpTaskId": 2002
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "400",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "validation.msg.validation.errors.exist",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "401",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authenticated",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "403",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authorized",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "404",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.resource.not.found",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "409",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "idempotency.request.in.flight",
  "errors": []
}