Request
curl https://sandbox.api.lendeasy.ai /v1/servicing/cases/$CASE_ID \
-H "Authorization: Bearer $TOKEN" \
-H "LendEasy-Tenant: $TENANT" await fetch(`https://sandbox.api.lendeasy.ai /v1/servicing/cases/${caseId}` , {
method: "GET" ,
headers: { Authorization: `Bearer ${token}` , "LendEasy-Tenant" : tenant },
});requests.get(
f"https://sandbox.api.lendeasy.ai /v1/servicing/cases/{case_id}" ,
headers={"Authorization" : f"Bearer {token}" , "LendEasy-Tenant" : tenant},
)200 400 401 403 404
{
"caseId": 1001 ,
"externalCaseRef": "LE-CASE-1001",
"customerRef": "123",
"caseTypeCode": "COLLECTIONS",
"reasonCode": "DELINQUENCY_SIGNAL",
"status": "OPEN",
"priority": "HIGH",
"ownerQueueCode": "COLLECTIONS",
"serviceLevelDueAt": "2026-07-26T17: 00 :00Z",
"lastUpdatedAt": "2026-07-25T18: 30 :00Z",
"sensitive": false ,
"ownerDisplayName": "Maria Agent",
"ownerWorkerKind": "HUMAN",
"openedByActorType": "SYSTEM",
"openedByDisplayName": "LMS signal ingestion",
"workflow": {
"workflowKey": "COLLECTIONS_STANDARD",
"version": 2 ,
"status": "ACTIVE",
"currentStageCode": "MONITOR_PROMISE",
"currentStageDisplayName": "Monitor the promise",
"stages": [
{
"stageKey": "INTAKE",
"displayName": "Intake and route",
"description": "Confirm the case belongs here and route it to the queue that can act on it.",
"state": "COMPLETED",
"enteredAt": "2026-07-24T16: 11 :02Z",
"exitedAt": "2026-07-24T18: 03 :47Z",
"tasks": [
{
"taskId": 2001 ,
"taskTypeCode": "COLLECTIONS_OUTREACH",
"summary": "Review the delinquency signal.",
"status": "COMPLETED",
"outcomeCode": "CUSTOMER_REACHED"
}
]
},
{
"stageKey": "MONITOR_PROMISE",
"displayName": "Monitor the promise",
"state": "CURRENT",
"enteredAt": "2026-07-25T18: 30 :00Z",
"tasks": []
}
]
},
"workSummary": {
"taskCounts": {
"COMPLETED": 1 ,
"ACCEPTED": 1
},
"openTaskCount": 1 ,
"nextAction": {
"taskId": 2002 ,
"taskTypeCode": "COLLECTIONS_OUTREACH",
"queueCode": "COLLECTIONS",
"status": "ACCEPTED",
"priority": "HIGH",
"dueAt": "2026-07-26T17: 00 :00Z"
}
},
"availableTransitions": [
"SNOOZED",
"WAITING_ON_BORROWER"
],
"fields": {
"delinquency_bucket": "DAYS_1_15"
},
"fieldDefinitions": {
"sections": []
},
"linkedLoanRefs": [
"456"
],
"openTasks": [
{
"taskId": 2001 ,
"caseId": 1001 ,
"taskTypeCode": "COLLECTIONS_OUTREACH",
"status": "AVAILABLE",
"priority": "HIGH",
"queueCode": "COLLECTIONS",
"dueAt": "2026-07-26T17: 00 :00Z",
"sensitive": false
}
],
"relationships": [],
"actionRequests": [],
"complianceWarnings": []
}{
"developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
"httpStatusCode": "400",
"defaultUserMessage": "The request could not be applied.",
"userMessageGlobalisationCode": "validation.msg.validation.errors.exist",
"errors": []
}{
"developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
"httpStatusCode": "401",
"defaultUserMessage": "The request could not be applied.",
"userMessageGlobalisationCode": "error.msg.not.authenticated",
"errors": []
}{
"developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
"httpStatusCode": "403",
"defaultUserMessage": "The request could not be applied.",
"userMessageGlobalisationCode": "error.msg.not.authorized",
"errors": []
}{
"developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
"httpStatusCode": "404",
"defaultUserMessage": "The request could not be applied.",
"userMessageGlobalisationCode": "error.msg.resource.not.found",
"errors": []
}