API Reference›Servicing Plane›Hardship›Approve an offer and send the agreement

Approve an offer and send the agreement

POSThttps://sandbox.api.lendeasy.ai/v1/servicing/cases/{caseId}/hardship/offers/{offerId}/approve-and-sendImplementedBearer token ·APPROVE_SERVICING_HARDSHIP_DEFERRAL_UP_TO_6

Records the one pre-send human decision on a server-generated offer and queues the rendered agreement. The body carries only a closed decision, a closed reason code, an optional note, a task reference, and the expected offer version; recipient, terms, template, and permission are all server-derived, and the loan is never modified.

Request

curl -X POST https://sandbox.api.lendeasy.ai/v1/servicing/cases/$CASE_ID/hardship/offers/$OFFER_ID/approve-and-send \
  -H "Authorization: Bearer $TOKEN" \
  -H "LendEasy-Tenant: $TENANT" \
  -H "Idempotency-Key: $IDEMPOTENCY_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "taskId": 2001,
  "decision": "APPROVE_AND_SEND",
  "reasonCode": "WITHIN_AUTHORITY",
  "note": "Certificate screening passed and the requested count is inside the human band.",
  "expectedOfferVersion": 2
}'

await fetch(`https://sandbox.api.lendeasy.ai/v1/servicing/cases/${caseId}/hardship/offers/${offerId}/approve-and-send`, {
  method: "POST",
  headers: { Authorization: `Bearer ${token}`, "LendEasy-Tenant": tenant, "Idempotency-Key": idempotencyKey, "Content-Type": "application/json" },
  body: JSON.stringify({
  "taskId": 2001,
  "decision": "APPROVE_AND_SEND",
  "reasonCode": "WITHIN_AUTHORITY",
  "note": "Certificate screening passed and the requested count is inside the human band.",
  "expectedOfferVersion": 2
}),
});

requests.post(
  f"https://sandbox.api.lendeasy.ai/v1/servicing/cases/{case_id}/hardship/offers/{offer_id}/approve-and-send",
  headers={"Authorization": f"Bearer {token}", "LendEasy-Tenant": tenant, "Idempotency-Key": idempotency_key},
  json={
  "taskId": 2001,
  "decision": "APPROVE_AND_SEND",
  "reasonCode": "WITHIN_AUTHORITY",
  "note": "Certificate screening passed and the requested count is inside the human band.",
  "expectedOfferVersion": 2
},
)

{
  "caseId": 1001,
  "offerId": 6001,
  "resourceId": 6001,
  "changes": {
    "offerRef": "LE-OFR-6001",
    "decision": "APPROVE_AND_SEND",
    "agreementQueued": true,
    "offerStatus": "QUEUED",
    "supersededOfferId": 6000,
    "loanModified": false
  }
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "400",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "validation.msg.validation.errors.exist",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "401",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authenticated",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "403",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authorized",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "404",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.resource.not.found",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "409",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "idempotency.request.in.flight",
  "errors": []
}

Path & query parameters

Field	Type	Description
LendEasy-Tenant required in header	string	Opaque active LendEasy tenant-registry identifier. Supply exactly one instance; no alternate tenant selector is accepted.
caseId required in path	integer	Positive numeric case identifier.
offerId required in path	string	Stable opaque offer identifier.
Idempotency-Key optional in header	string	Optional replay key for this logical mutation. Omission creates a fresh server-owned key for this attempt; blank, repeated, or longer-than-50-character values are rejected.

Body parameters

Field	Type	Description
taskId optional	integer
decision required	string
reasonCode required	string	Configured structured reason code.
note optional	string
expectedOfferVersion optional	integer

Request

curl -X POST https://sandbox.api.lendeasy.ai/v1/servicing/cases/$CASE_ID/hardship/offers/$OFFER_ID/approve-and-send \
  -H "Authorization: Bearer $TOKEN" \
  -H "LendEasy-Tenant: $TENANT" \
  -H "Idempotency-Key: $IDEMPOTENCY_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "taskId": 2001,
  "decision": "APPROVE_AND_SEND",
  "reasonCode": "WITHIN_AUTHORITY",
  "note": "Certificate screening passed and the requested count is inside the human band.",
  "expectedOfferVersion": 2
}'

await fetch(`https://sandbox.api.lendeasy.ai/v1/servicing/cases/${caseId}/hardship/offers/${offerId}/approve-and-send`, {
  method: "POST",
  headers: { Authorization: `Bearer ${token}`, "LendEasy-Tenant": tenant, "Idempotency-Key": idempotencyKey, "Content-Type": "application/json" },
  body: JSON.stringify({
  "taskId": 2001,
  "decision": "APPROVE_AND_SEND",
  "reasonCode": "WITHIN_AUTHORITY",
  "note": "Certificate screening passed and the requested count is inside the human band.",
  "expectedOfferVersion": 2
}),
});

requests.post(
  f"https://sandbox.api.lendeasy.ai/v1/servicing/cases/{case_id}/hardship/offers/{offer_id}/approve-and-send",
  headers={"Authorization": f"Bearer {token}", "LendEasy-Tenant": tenant, "Idempotency-Key": idempotency_key},
  json={
  "taskId": 2001,
  "decision": "APPROVE_AND_SEND",
  "reasonCode": "WITHIN_AUTHORITY",
  "note": "Certificate screening passed and the requested count is inside the human band.",
  "expectedOfferVersion": 2
},
)

{
  "caseId": 1001,
  "offerId": 6001,
  "resourceId": 6001,
  "changes": {
    "offerRef": "LE-OFR-6001",
    "decision": "APPROVE_AND_SEND",
    "agreementQueued": true,
    "offerStatus": "QUEUED",
    "supersededOfferId": 6000,
    "loanModified": false
  }
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "400",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "validation.msg.validation.errors.exist",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "401",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authenticated",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "403",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authorized",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "404",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.resource.not.found",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "409",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "idempotency.request.in.flight",
  "errors": []
}