API Reference›Servicing Plane›Cookie›List the turns in a Cookie thread

List the turns in a Cookie thread

GEThttps://sandbox.api.lendeasy.ai/v1/servicing/cookie/threads/{threadId}/turnsImplementedBearer token ·REQUEST_SERVICING_COOKIE

Returns every turn in one thread as terminal metadata plus the accepted answer body where one exists. Answer statuses are GROUNDED, PARTIAL, UNAVAILABLE, DECLINED, BLOCKED, or FAILED.

Request

curl https://sandbox.api.lendeasy.ai/v1/servicing/cookie/threads/$THREAD_ID/turns \
  -H "Authorization: Bearer $TOKEN" \
  -H "LendEasy-Tenant: $TENANT"

await fetch(`https://sandbox.api.lendeasy.ai/v1/servicing/cookie/threads/${threadId}/turns`, {
  method: "GET",
  headers: { Authorization: `Bearer ${token}`, "LendEasy-Tenant": tenant },
});

requests.get(
  f"https://sandbox.api.lendeasy.ai/v1/servicing/cookie/threads/{thread_id}/turns",
  headers={"Authorization": f"Bearer {token}", "LendEasy-Tenant": tenant},
)

{
  "turns": [
    {
      "turnId": 8201,
      "seq": 1,
      "questionFamily": "CURRENT_PAYOFF",
      "answerPath": "DIRECT",
      "answerStatus": "GROUNDED",
      "terminalAt": "2026-07-25T18: 40:00Z",
      "answer": {
        "answerStatus": "GROUNDED",
        "answerKind": "VERIFIED_FACT",
        "answer": "The payoff for loan 456 today is 1,254.10 USD.",
        "assertions": [
          {
            "claimType": "PAYOFF_TOTAL",
            "text": "Payoff total as of today",
            "value": "1254.10 USD",
            "derivation": "SOURCED",
            "sourceRefs": [
              "loan: 456"
            ]
          }
        ],
        "citations": [
          {
            "type": "LOAN",
            "publicRef": "loan: 456",
            "label": "Loan 456 servicing record",
            "sourceTime": "2026-07-25T18: 40:00Z",
            "freshness": "CURRENT",
            "deepLink": "/loans/456"
          }
        ],
        "missingFacts": [],
        "warnings": [],
        "attentionItems": [],
        "proposedActions": []
      }
    }
  ]
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "400",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "validation.msg.validation.errors.exist",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "401",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authenticated",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "403",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authorized",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "404",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.resource.not.found",
  "errors": []
}

Path & query parameters

Field	Type	Description
LendEasy-Tenant required in header	string	Opaque active LendEasy tenant-registry identifier. Supply exactly one instance; no alternate tenant selector is accepted.
threadId required in path	string	Stable opaque thread identifier.
limit optional in query	integer	Maximum turns to return.

Request

curl https://sandbox.api.lendeasy.ai/v1/servicing/cookie/threads/$THREAD_ID/turns \
  -H "Authorization: Bearer $TOKEN" \
  -H "LendEasy-Tenant: $TENANT"

await fetch(`https://sandbox.api.lendeasy.ai/v1/servicing/cookie/threads/${threadId}/turns`, {
  method: "GET",
  headers: { Authorization: `Bearer ${token}`, "LendEasy-Tenant": tenant },
});

requests.get(
  f"https://sandbox.api.lendeasy.ai/v1/servicing/cookie/threads/{thread_id}/turns",
  headers={"Authorization": f"Bearer {token}", "LendEasy-Tenant": tenant},
)

{
  "turns": [
    {
      "turnId": 8201,
      "seq": 1,
      "questionFamily": "CURRENT_PAYOFF",
      "answerPath": "DIRECT",
      "answerStatus": "GROUNDED",
      "terminalAt": "2026-07-25T18: 40:00Z",
      "answer": {
        "answerStatus": "GROUNDED",
        "answerKind": "VERIFIED_FACT",
        "answer": "The payoff for loan 456 today is 1,254.10 USD.",
        "assertions": [
          {
            "claimType": "PAYOFF_TOTAL",
            "text": "Payoff total as of today",
            "value": "1254.10 USD",
            "derivation": "SOURCED",
            "sourceRefs": [
              "loan: 456"
            ]
          }
        ],
        "citations": [
          {
            "type": "LOAN",
            "publicRef": "loan: 456",
            "label": "Loan 456 servicing record",
            "sourceTime": "2026-07-25T18: 40:00Z",
            "freshness": "CURRENT",
            "deepLink": "/loans/456"
          }
        ],
        "missingFacts": [],
        "warnings": [],
        "attentionItems": [],
        "proposedActions": []
      }
    }
  ]
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "400",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "validation.msg.validation.errors.exist",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "401",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authenticated",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "403",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authorized",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "404",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.resource.not.found",
  "errors": []
}