API Reference›Servicing Plane›Privacy requests›Create a privacy-rights request

Create a privacy-rights request

POSThttps://sandbox.api.lendeasy.ai/v1/servicing/privacy-requestsImplementedBearer token ·CREATE_SERVICING_PRIVACY_REQUEST

Records the request, computes its deadline, and creates sourced compliance-review work.

Request

curl -X POST https://sandbox.api.lendeasy.ai/v1/servicing/privacy-requests \
  -H "Authorization: Bearer $TOKEN" \
  -H "LendEasy-Tenant: $TENANT" \
  -H "Idempotency-Key: $IDEMPOTENCY_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "customerRef": "123",
  "requestType": "DELETION",
  "regime": "CCPA_CPRA",
  "summary": "Customer requests deletion of personal information.",
  "caseId": 1001,
  "sourceInteractionId": 3001
}'

await fetch(`https://sandbox.api.lendeasy.ai/v1/servicing/privacy-requests`, {
  method: "POST",
  headers: { Authorization: `Bearer ${token}`, "LendEasy-Tenant": tenant, "Idempotency-Key": idempotencyKey, "Content-Type": "application/json" },
  body: JSON.stringify({
  "customerRef": "123",
  "requestType": "DELETION",
  "regime": "CCPA_CPRA",
  "summary": "Customer requests deletion of personal information.",
  "caseId": 1001,
  "sourceInteractionId": 3001
}),
});

requests.post(
  f"https://sandbox.api.lendeasy.ai/v1/servicing/privacy-requests",
  headers={"Authorization": f"Bearer {token}", "LendEasy-Tenant": tenant, "Idempotency-Key": idempotency_key},
  json={
  "customerRef": "123",
  "requestType": "DELETION",
  "regime": "CCPA_CPRA",
  "summary": "Customer requests deletion of personal information.",
  "caseId": 1001,
  "sourceInteractionId": 3001
},
)

{
  "requestId": 7501,
  "status": "RECEIVED",
  "statutoryDueAt": "2026-09-08T23: 59: 59-07: 00",
  "reviewTaskId": 3302,
  "resourceId": 7501
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "400",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "validation.msg.validation.errors.exist",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "401",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authenticated",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "403",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authorized",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "404",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.resource.not.found",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "409",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "idempotency.request.in.flight",
  "errors": []
}

Path & query parameters

Field	Type	Description
LendEasy-Tenant required in header	string	Opaque active LendEasy tenant-registry identifier. Supply exactly one instance; no alternate tenant selector is accepted.
Idempotency-Key optional in header	string	Optional replay key for this logical mutation. Omission creates a fresh server-owned key for this attempt; blank, repeated, or longer-than-50-character values are rejected.

Body parameters

Field	Type	Description
customerRef required	string
requestType required	string
regime required	string
summary required	string
caseId optional	integer	Stable opaque servicing case identifier.
sourceInteractionId optional	integer

Request

curl -X POST https://sandbox.api.lendeasy.ai/v1/servicing/privacy-requests \
  -H "Authorization: Bearer $TOKEN" \
  -H "LendEasy-Tenant: $TENANT" \
  -H "Idempotency-Key: $IDEMPOTENCY_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "customerRef": "123",
  "requestType": "DELETION",
  "regime": "CCPA_CPRA",
  "summary": "Customer requests deletion of personal information.",
  "caseId": 1001,
  "sourceInteractionId": 3001
}'

await fetch(`https://sandbox.api.lendeasy.ai/v1/servicing/privacy-requests`, {
  method: "POST",
  headers: { Authorization: `Bearer ${token}`, "LendEasy-Tenant": tenant, "Idempotency-Key": idempotencyKey, "Content-Type": "application/json" },
  body: JSON.stringify({
  "customerRef": "123",
  "requestType": "DELETION",
  "regime": "CCPA_CPRA",
  "summary": "Customer requests deletion of personal information.",
  "caseId": 1001,
  "sourceInteractionId": 3001
}),
});

requests.post(
  f"https://sandbox.api.lendeasy.ai/v1/servicing/privacy-requests",
  headers={"Authorization": f"Bearer {token}", "LendEasy-Tenant": tenant, "Idempotency-Key": idempotency_key},
  json={
  "customerRef": "123",
  "requestType": "DELETION",
  "regime": "CCPA_CPRA",
  "summary": "Customer requests deletion of personal information.",
  "caseId": 1001,
  "sourceInteractionId": 3001
},
)

{
  "requestId": 7501,
  "status": "RECEIVED",
  "statutoryDueAt": "2026-09-08T23: 59: 59-07: 00",
  "reviewTaskId": 3302,
  "resourceId": 7501
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "400",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "validation.msg.validation.errors.exist",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "401",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authenticated",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "403",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authorized",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "404",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.resource.not.found",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "409",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "idempotency.request.in.flight",
  "errors": []
}