API Reference›Servicing Plane›Case notes›Create a case note

Create a case note

POSThttps://sandbox.api.lendeasy.ai/v1/servicing/cases/{caseId}/notesImplementedBearer token ·CREATE_SERVICING_NOTE

Creates a revisioned operational note with derived case/customer links and optional selected-loan links.

Request

curl -X POST https://sandbox.api.lendeasy.ai/v1/servicing/cases/$CASE_ID/notes \
  -H "Authorization: Bearer $TOKEN" \
  -H "LendEasy-Tenant: $TENANT" \
  -H "Idempotency-Key: $IDEMPOTENCY_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "body": "Customer will provide the missing filing page through secure upload.",
  "loanRefs": [
    "456"
  ],
  "sensitive": true,
  "pinned": true,
  "flagged": false
}'

await fetch(`https://sandbox.api.lendeasy.ai/v1/servicing/cases/${caseId}/notes`, {
  method: "POST",
  headers: { Authorization: `Bearer ${token}`, "LendEasy-Tenant": tenant, "Idempotency-Key": idempotencyKey, "Content-Type": "application/json" },
  body: JSON.stringify({
  "body": "Customer will provide the missing filing page through secure upload.",
  "loanRefs": [
    "456"
  ],
  "sensitive": true,
  "pinned": true,
  "flagged": false
}),
});

requests.post(
  f"https://sandbox.api.lendeasy.ai/v1/servicing/cases/{case_id}/notes",
  headers={"Authorization": f"Bearer {token}", "LendEasy-Tenant": tenant, "Idempotency-Key": idempotency_key},
  json={
  "body": "Customer will provide the missing filing page through secure upload.",
  "loanRefs": [
    "456"
  ],
  "sensitive": true,
  "pinned": true,
  "flagged": false
},
)

{
  "noteId": 7201,
  "revision": 1,
  "status": "ACTIVE",
  "links": [
    {
      "targetType": "CASE",
      "targetRef": "1001"
    },
    {
      "targetType": "CUSTOMER",
      "targetRef": "123"
    },
    {
      "targetType": "LOAN",
      "targetRef": "456"
    }
  ],
  "resourceId": 7201
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "400",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "validation.msg.validation.errors.exist",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "401",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authenticated",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "403",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authorized",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "404",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.resource.not.found",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "409",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "idempotency.request.in.flight",
  "errors": []
}

Path & query parameters

Field	Type	Description
LendEasy-Tenant required in header	string	Opaque active LendEasy tenant-registry identifier. Supply exactly one instance; no alternate tenant selector is accepted.
caseId required in path	integer	Positive numeric case identifier.
Idempotency-Key optional in header	string	Optional replay key for this logical mutation. Omission creates a fresh server-owned key for this attempt; blank, repeated, or longer-than-50-character values are rejected.

Body parameters

Field	Type	Description
body required	string
loanRefs optional	array<string>
sensitive optional	boolean
pinned optional	boolean
flagged optional	boolean

Request

curl -X POST https://sandbox.api.lendeasy.ai/v1/servicing/cases/$CASE_ID/notes \
  -H "Authorization: Bearer $TOKEN" \
  -H "LendEasy-Tenant: $TENANT" \
  -H "Idempotency-Key: $IDEMPOTENCY_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "body": "Customer will provide the missing filing page through secure upload.",
  "loanRefs": [
    "456"
  ],
  "sensitive": true,
  "pinned": true,
  "flagged": false
}'

await fetch(`https://sandbox.api.lendeasy.ai/v1/servicing/cases/${caseId}/notes`, {
  method: "POST",
  headers: { Authorization: `Bearer ${token}`, "LendEasy-Tenant": tenant, "Idempotency-Key": idempotencyKey, "Content-Type": "application/json" },
  body: JSON.stringify({
  "body": "Customer will provide the missing filing page through secure upload.",
  "loanRefs": [
    "456"
  ],
  "sensitive": true,
  "pinned": true,
  "flagged": false
}),
});

requests.post(
  f"https://sandbox.api.lendeasy.ai/v1/servicing/cases/{case_id}/notes",
  headers={"Authorization": f"Bearer {token}", "LendEasy-Tenant": tenant, "Idempotency-Key": idempotency_key},
  json={
  "body": "Customer will provide the missing filing page through secure upload.",
  "loanRefs": [
    "456"
  ],
  "sensitive": true,
  "pinned": true,
  "flagged": false
},
)

{
  "noteId": 7201,
  "revision": 1,
  "status": "ACTIVE",
  "links": [
    {
      "targetType": "CASE",
      "targetRef": "1001"
    },
    {
      "targetType": "CUSTOMER",
      "targetRef": "123"
    },
    {
      "targetType": "LOAN",
      "targetRef": "456"
    }
  ],
  "resourceId": 7201
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "400",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "validation.msg.validation.errors.exist",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "401",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authenticated",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "403",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authorized",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "404",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.resource.not.found",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "409",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "idempotency.request.in.flight",
  "errors": []
}