API Reference›Servicing Plane›Voice›Place a provider test dial

Place a provider test dial

POSThttps://sandbox.api.lendeasy.ai/v1/servicing/voice-provider/data/api/v1/twilio/initiateImplementedBearer token ·DIAL_SERVICING_VOICE_PROVIDER

Places a diagnostic provider test dial after checking the destination against the configured dial allowlist. This is not the governed collections dispatch path — outbound collections calls go through /v1/servicing/voice-dispatches — and a test dial never enters the contact-frequency ledger.

Request

curl -X POST https://sandbox.api.lendeasy.ai/v1/servicing/voice-provider/data/api/v1/twilio/initiate \
  -H "Authorization: Bearer $TOKEN" \
  -H "LendEasy-Tenant: $TENANT" \
  -H "Idempotency-Key: $IDEMPOTENCY_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "to": "+15005550006",
  "workflow_id": "collections_demo_v2",
  "borrower_name": "Jordan Sample",
  "borrower_zip": "78701",
  "amount_due": "517.14"
}'

await fetch(`https://sandbox.api.lendeasy.ai/v1/servicing/voice-provider/data/api/v1/twilio/initiate`, {
  method: "POST",
  headers: { Authorization: `Bearer ${token}`, "LendEasy-Tenant": tenant, "Idempotency-Key": idempotencyKey, "Content-Type": "application/json" },
  body: JSON.stringify({
  "to": "+15005550006",
  "workflow_id": "collections_demo_v2",
  "borrower_name": "Jordan Sample",
  "borrower_zip": "78701",
  "amount_due": "517.14"
}),
});

requests.post(
  f"https://sandbox.api.lendeasy.ai/v1/servicing/voice-provider/data/api/v1/twilio/initiate",
  headers={"Authorization": f"Bearer {token}", "LendEasy-Tenant": tenant, "Idempotency-Key": idempotency_key},
  json={
  "to": "+15005550006",
  "workflow_id": "collections_demo_v2",
  "borrower_name": "Jordan Sample",
  "borrower_zip": "78701",
  "amount_due": "517.14"
},
)

{
  "call_id": "a1b2c3d4-e5f6-4a7b-8c9d-0e1f2a3b4c5d",
  "twilio_call_sid": "CA7c1f0b9e2d4a4f6e8a0b1c2d3e4f5a6b"
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "400",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "validation.msg.validation.errors.exist",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "401",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authenticated",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "403",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authorized",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "404",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.resource.not.found",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "409",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "idempotency.request.in.flight",
  "errors": []
}

Path & query parameters

Field	Type	Description
LendEasy-Tenant required in header	string	Opaque active LendEasy tenant-registry identifier. Supply exactly one instance; no alternate tenant selector is accepted.
Idempotency-Key optional in header	string	Optional replay key for this logical mutation. Omission creates a fresh server-owned key for this attempt; blank, repeated, or longer-than-50-character values are rejected.

Body parameters

Field	Type	Description
to required	string
workflow_id required	string
borrower_name optional	string
borrower_zip optional	string
amount_due optional	string

Request

curl -X POST https://sandbox.api.lendeasy.ai/v1/servicing/voice-provider/data/api/v1/twilio/initiate \
  -H "Authorization: Bearer $TOKEN" \
  -H "LendEasy-Tenant: $TENANT" \
  -H "Idempotency-Key: $IDEMPOTENCY_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "to": "+15005550006",
  "workflow_id": "collections_demo_v2",
  "borrower_name": "Jordan Sample",
  "borrower_zip": "78701",
  "amount_due": "517.14"
}'

await fetch(`https://sandbox.api.lendeasy.ai/v1/servicing/voice-provider/data/api/v1/twilio/initiate`, {
  method: "POST",
  headers: { Authorization: `Bearer ${token}`, "LendEasy-Tenant": tenant, "Idempotency-Key": idempotencyKey, "Content-Type": "application/json" },
  body: JSON.stringify({
  "to": "+15005550006",
  "workflow_id": "collections_demo_v2",
  "borrower_name": "Jordan Sample",
  "borrower_zip": "78701",
  "amount_due": "517.14"
}),
});

requests.post(
  f"https://sandbox.api.lendeasy.ai/v1/servicing/voice-provider/data/api/v1/twilio/initiate",
  headers={"Authorization": f"Bearer {token}", "LendEasy-Tenant": tenant, "Idempotency-Key": idempotency_key},
  json={
  "to": "+15005550006",
  "workflow_id": "collections_demo_v2",
  "borrower_name": "Jordan Sample",
  "borrower_zip": "78701",
  "amount_due": "517.14"
},
)

{
  "call_id": "a1b2c3d4-e5f6-4a7b-8c9d-0e1f2a3b4c5d",
  "twilio_call_sid": "CA7c1f0b9e2d4a4f6e8a0b1c2d3e4f5a6b"
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "400",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "validation.msg.validation.errors.exist",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "401",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authenticated",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "403",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authorized",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "404",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.resource.not.found",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "409",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "idempotency.request.in.flight",
  "errors": []
}