API Reference›Servicing Plane›Cases›List cases

List cases

GEThttps://sandbox.api.lendeasy.ai/v1/servicing/casesImplementedBearer token ·READ_SERVICING_CASE

Returns permission-filtered case summaries using exact structured filters and stable offset pagination. Keyword and global-search parameters are rejected.

Request

curl https://sandbox.api.lendeasy.ai/v1/servicing/cases \
  -H "Authorization: Bearer $TOKEN" \
  -H "LendEasy-Tenant: $TENANT"

await fetch(`https://sandbox.api.lendeasy.ai/v1/servicing/cases`, {
  method: "GET",
  headers: { Authorization: `Bearer ${token}`, "LendEasy-Tenant": tenant },
});

requests.get(
  f"https://sandbox.api.lendeasy.ai/v1/servicing/cases",
  headers={"Authorization": f"Bearer {token}", "LendEasy-Tenant": tenant},
)

{
  "items": [
    {
      "caseId": 1001,
      "externalCaseRef": "LE-CASE-1001",
      "customerRef": "123",
      "caseTypeCode": "COLLECTIONS",
      "reasonCode": "DELINQUENCY_SIGNAL",
      "status": "OPEN",
      "priority": "HIGH",
      "ownerQueueCode": "COLLECTIONS",
      "serviceLevelDueAt": "2026-07-26T17: 00:00Z",
      "lastUpdatedAt": "2026-07-25T18: 30:00Z",
      "sensitive": false
    }
  ],
  "limit": 50,
  "offset": 0,
  "hasMore": false
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "400",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "validation.msg.validation.errors.exist",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "401",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authenticated",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "403",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authorized",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "404",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.resource.not.found",
  "errors": []
}

Path & query parameters

Field	Type	Description
LendEasy-Tenant required in header	string	Opaque active LendEasy tenant-registry identifier. Supply exactly one instance; no alternate tenant selector is accepted.
externalCaseRef optional in query	string	Exact canonical external case reference.
customerRef optional in query	string	Exact customer reference.
loanRef optional in query	string	Exact linked loan reference.
supercaseId optional in query	integer	Exact structurally linked supercase ID.
caseTypeCode optional in query	string	Exact configured case-type code.
status optional in query	string	Repeat to include multiple case states.
priority optional in query	string	Repeat to include multiple priorities. One of `LOW · NORMAL · HIGH · CRITICAL`.
owner optional in query	string	Worker ID, me, or unassigned.
queueCode optional in query	string	Exact owner queue code.
sensitive optional in query	boolean	Filter by sensitivity.
openedFrom optional in query	string	Inclusive timestamp lower bound.
openedTo optional in query	string	Exclusive timestamp upper bound.
limit optional in query	integer	Maximum rows to return; defaults to 50.
offset optional in query	integer	Zero-based row offset; defaults to 0.
sort optional in query	string	Allowlisted sort field for this collection.
order optional in query	string	Sort direction. One of `asc · desc`.

Request

curl https://sandbox.api.lendeasy.ai/v1/servicing/cases \
  -H "Authorization: Bearer $TOKEN" \
  -H "LendEasy-Tenant: $TENANT"

await fetch(`https://sandbox.api.lendeasy.ai/v1/servicing/cases`, {
  method: "GET",
  headers: { Authorization: `Bearer ${token}`, "LendEasy-Tenant": tenant },
});

requests.get(
  f"https://sandbox.api.lendeasy.ai/v1/servicing/cases",
  headers={"Authorization": f"Bearer {token}", "LendEasy-Tenant": tenant},
)

{
  "items": [
    {
      "caseId": 1001,
      "externalCaseRef": "LE-CASE-1001",
      "customerRef": "123",
      "caseTypeCode": "COLLECTIONS",
      "reasonCode": "DELINQUENCY_SIGNAL",
      "status": "OPEN",
      "priority": "HIGH",
      "ownerQueueCode": "COLLECTIONS",
      "serviceLevelDueAt": "2026-07-26T17: 00:00Z",
      "lastUpdatedAt": "2026-07-25T18: 30:00Z",
      "sensitive": false
    }
  ],
  "limit": 50,
  "offset": 0,
  "hasMore": false
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "400",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "validation.msg.validation.errors.exist",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "401",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authenticated",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "403",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.not.authorized",
  "errors": []
}

{
  "developerMessage": "Request was understood but rejected; inspect errors for field-level causes.",
  "httpStatusCode": "404",
  "defaultUserMessage": "The request could not be applied.",
  "userMessageGlobalisationCode": "error.msg.resource.not.found",
  "errors": []
}