Apply an SCRA rate cap

The Servicemembers Civil Relief Act can cap interest on qualifying pre-service obligations at 6% during the protected service period. The U.S. Department of Justice overview describes the protection and request evidence. LendEasy applies your legal-approved eligibility and timing policy; it does not infer coverage from occupation or a free-form note.

What exists today: the protection restriction

Today the platform’s SCRA/MLA mechanism is the SCRA_MLA_PROTECTED restriction type. Applying it marks the verified protection on the customer—scoped to a loan with loanRef—so that affected actions are blocked or routed to manual handling until a specialist applies the correct relief.

curl -X POST "$BASE/v1/customers/412/restrictions" \
  -H "Authorization: Bearer $TOKEN" \
  -H "LendEasy-Tenant: demo-lender" \
  -H "LendEasy-Case: case_HBR_SCRA_2" \
  -H "Content-Type: application/json" \
  -d '{
    "restrictionType": "SCRA_MLA_PROTECTED",
    "loanRef": "7204",
    "source": "verified-service-orders-2027-01"
  }'

{
  "resourceId": 41
}

The case records the verification: service start and end or open-ended status, whether the obligation predates service under policy, evidence type and reviewer, covered loans and parties, and the approved cap. Only a verified, approved protection should place the restriction; applying and clearing it both write governance records.

While the restriction is active, interest relief is delivered through the existing governed commands under the same case—an interest pause for the protected interval, a waive-interest command for excess interest already accrued—each with its own approval, accounting, and governance record. The restriction ensures no conflicting servicing action proceeds unreviewed in the meantime.

Illustrative 30-day comparison

Using Harbor’s $7,975.61 balance solely to illustrate the rate effect over 30 Actual/365 days:

contract rate: $7,975.61 × 13.25% × 30/365 = $86.86
capped rate:   $7,975.61 ×  6.00% × 30/365 = $39.33
                                                    ──────
illustrative difference                             $47.53

Production recalculation follows actual daily balances, payments, fees, prior waivers, and contract rounding; it will not simply multiply one opening balance.

Planned: computed rate-cap mechanics

Automatic rate capping is planned for a later phase. The planned mechanics keep the same shape as today’s manual relief, computed by the platform instead of a specialist:

• future accrual at the capped rate for the protected interval, driven by the verified protection record;
• retroactive recalculation of prior and protected interest by period from actual daily balances, with excess interest forgiven as an explicit waiver component;
• any resulting borrower credit routed through the standard credit-balance disposition; and
• an atomic, composed result—if all components cannot commit, none report completed.

Under the planned model, a rate-cap expiry never retroactively restores interest already forgiven, and ending or correcting the service interval is a new reviewed action. Until that phase ships, the SCRA_MLA_PROTECTED restriction plus governed manual relief is the supported path—there is no rate-cap endpoint to call.

Restrictions and contact

Interest relief does not itself decide collection contact, default judgment, repossession, or other SCRA protections. Evaluate each relevant control separately from the verified protection facts—COLLECTIONS_HOLD or COMMUNICATION_HOLD where policy requires—so every block is explicit and clearable on its own basis.

Correction

If evidence dates or covered obligations change, update the case, adjust the relief through new governed commands, and clear or re-apply the restriction as the verified facts require. The original records and customer communications remain visible, and any collection or refund is separately authorized.