Reschedule installments · LendEasy Docs

Request, approve, and apply a broader repayment modification—grace periods, extra terms, rate and due-date changes—through a workflow where the approver is never the requester.

Rescheduling is the governed modification workflow for changes that need a proposal and a separate reviewer. One request can express a due-date shift, principal or interest grace periods, extra terms, a product-permitted rate change, or a recurring moratorium—effective from a chosen date.

On screen. Reschedule, in the Hardship column of the loan actions menu.

Re-age and re-amortize are direct schedule commands with narrow semantics; a reschedule reviews a full modification package before it becomes effective.

A modification with its own approver

CommandPOST /v1/rescheduleloans, then ?command=approve|reject

Case contextRequired on the request, not on the decision

ApprovalThe approver must differ from the requester

Ledger effectNone until approval

UndoNone — a corrective request against the current schedule

A proposal, reviewed against current facts

Package proposedterms, effective date, reason codea person
Comparison attachedfrom the current schedule reada person
Reviewer decidesnever the requestera person
Schedule appliedin the same step as approvalautomatic

A payment posting or a restriction landing between submission and review is why a reviewer rejects, rather than approving terms computed from a stale balance.

Request lifecycle

LifecycleReschedule request

SUBMITTEDpending approval; schedule unchanged

APPROVEDa different user authorizes and applies the change

SUBMITTED→REJECTEDdecision recorded; schedule untouched

That request→approve pair is the second-person control for reschedules; they do not pass through the maker-checker inbox used by other governed commands.

Cedar modification package

Using the same August 20 snapshot, Cedar has $2,640 outstanding and three past-due installments. A hardship specialist proposes:

no payment due before September 15, 2027;
eight monthly $330 principal-only installments;
new maturity April 15, 2028; and
no waived principal, interest, or fees.

The review documents, affordability notes, and customer acceptance evidence live on the case.

Create the request

Reason codes come from the tenant catalog—read GET /v1/rescheduleloans/template for the current list.

curl -X POST "$BASE/v1/rescheduleloans" \
  -H "Authorization: Bearer $TOKEN" \
  -H "LendEasy-Tenant: demo-lender" \
  -H "LendEasy-Case: case_CEDAR_HARDSHIP_4" \
  -H "Content-Type: application/json" \
  -H "Idempotency-Key: cedar-hardship-modification-v1" \
  -d '{
    "loanId": 7204,
    "rescheduleFromDate": "2027-09-01",
    "rescheduleReasonId": 61,
    "submittedOnDate": "2027-08-20",
    "adjustedDueDate": "2027-09-15",
    "extraTerms": 3,
    "recalculateInterest": true,
    "rescheduleReasonComment": "Temporary income reduction; resume Sep 15.",
    "dateFormat": "yyyy-MM-dd",
    "locale": "en"
  }'

{
  "resourceId": 5,
  "loanId": 7204
}

Other term fields include graceOnPrincipal, graceOnInterest, newInterestRate, and recurringMoratoriumOnPrincipalPeriods. GET /v1/rescheduleloans/{scheduleId} returns the pending request with its proposed changes and decision state; GET /v1/rescheduleloans lists requests and their approval status.

What reviewers compare

Dimension	Original remaining terms	Proposed terms
Outstanding principal	$2,640.00	$2,640.00
Past-due amount	$990.00	$0.00 after application
Remaining payments	8	8
Payment amount	$330.00	$330.00
Next due date	Already overdue	Sep 15, 2027
Maturity	Jan 8, 2028	Apr 15, 2028
Total remaining cost	$2,640.00	$2,640.00

For Harbor or another interest-bearing loan, the reviewer also weighs interest already accrued, future interest under recalculateInterest, total remaining payments, effective rate changes, and any disclosure consequence.

Approve or reject

curl -X POST "$BASE/v1/rescheduleloans/5?command=approve" \
  -H "Authorization: Bearer $TOKEN" \
  -H "LendEasy-Tenant: demo-lender" \
  -H "Content-Type: application/json" \
  -d '{
    "approvedOnDate": "2027-08-21",
    "dateFormat": "yyyy-MM-dd",
    "locale": "en"
  }'

?command=reject records the decision and leaves the schedule untouched. The decision retains the originating governance linkage. Both the request and the decision appear in the loan’s governance records.

The specialist then submits a fresh request against current facts.

After application

Read GET /v1/loans/7204?associations=repaymentSchedule,transactions for the authoritative new schedule. Future autopay targets and statements use it. Completed documents, prior delinquency snapshots, and the original request remain immutable.

Reverse or correct

Correct with a new reschedule request against the current schedule, linked to the same case; the original request, its approval, and customer communications remain in evidence, and affected reporting recalculates from the corrected schedule.

Never use rescheduling to hide an unauthorized waiver or write-off. Any forgiven component must post through its own governed command—waive interest, waive a charge, or write off—with its own approval and accounting.