Record a promise-to-pay
Turn Maya's two-part commitment into a versioned promise, apply outreach policy, and evaluate kept, partial, or broken outcomes only from posted payment facts.
Read fresh case context
curl "$BASE/v1/servicing/cases/case_HBR_COL_51" \
-H "Authorization: Bearer $TOKEN"Confirm the case is open, Harbor is still past due, no payment covering the promise is in flight, and no restriction blocks the proposed follow-up policy. The case response includes contextFreshness; refresh stale core facts before offering terms.
Create the commitment schedule
No money movementcurl -X POST "$BASE/v1/servicing/cases/case_HBR_COL_51/promises" \
-H "Authorization: Bearer $TOKEN" \
-H "Content-Type: application/json" \
-H "Idempotency-Key: hbr-promise-2027-05-01" \
-d '{
"loanId": "7204",
"commitments": [
{ "amount": "260.00", "dueDate": "2027-05-08" },
{ "amount": "257.14", "dueDate": "2027-05-22" }
],
"sourceInteractionId": "int_HBR_CALL_91",
"borrowerConfirmedAt": "2027-05-01T10:18:42-07:00"
}'{
"promiseId": "ptp_HBR_71",
"caseId": "case_HBR_COL_51",
"loanId": "7204",
"status": "active",
"guardrailDecision": "within_policy",
"commitments": [
{ "amount": "260.00", "dueDate": "2027-05-08" },
{ "amount": "257.14", "dueDate": "2027-05-22" }
],
"version": 1
}An out-of-policy horizon, amount, or installment count returns an explainable approval requirement. It never silently clips the borrower’s terms.
Evaluate against posted facts
Authoritative outcomeRun evaluation after each commitment’s grace policy ends, or let the scheduler invoke the same operation. Submitted or merely settled payments are not assumed posted.
curl -X POST "$BASE/v1/servicing/promises/ptp_HBR_71/evaluate" \
-H "Authorization: Bearer $TOKEN" \
-H "Content-Type: application/json" \
-H "Idempotency-Key: evaluate-ptp-hbr-71-2027-05-23" \
-d '{ "asOf": "2027-05-23T08:00:00-07:00" }'{
"promiseId": "ptp_HBR_71",
"previousStatus": "active",
"status": "kept",
"qualifyingPayments": ["9014", "9015"],
"evaluatedAt": "2027-05-23T08:00:01-07:00"
}A partial payment records partially_kept; a missed commitment records broken and can wake a follow-up task. The original promise and all revisions remain visible.